Introduction
Calculus has an experienced support team that is ready to assist you with any issue you may have. This article elaborates on the multitude of ways we can offer the support you need.
Consult our documentation
We have written articles to clarify the various portal features. These articles can be found on docs.calculus.group, and are split into several categories:
Getting started
Here you can find articles that give you a first look at our products and services, and may contain references to relevant articles with more detailed information.
Products
Have you acquired a product from us and are you looking for a manual to set up or connect this product with the Calculus platform? Then be sure to look further in this category.
Using the search function
Can't find the information you're looking for right away? At the top of the page, we have placed a handy search bar.
Create a support ticket
Can't find an answer to your question in our extensive documentation? Ask your question to our support team by creating a ticket via our support page.
When creating a support ticket, always provide your name, the e-mail address you also use to log in to the Calculus portal, the name of the project you are on and the name of the asset and/or gateway. This will help our support team handle your ticket.
After creating your ticket, you will receive an email with a link to your ticket. Via this link you can view the current status of your ticket and chat with our support team.