Change the type of a gateway

Find desired gateway

In the menu bar, click Gateways.

Overview of gateways with details on tunnel, name, type, and serial number.

Find the gateway in the list for which you want to change the gateway type. You can search by name or by serial number.

Hint!
The serial number is located on the gateway’s label.

If you have found the correct gateway, click on it. You can now proceed to the section Change gateway type of this article.
If you do not have the name or serial number of the gateway, you can find a gateway in another way.
To do this, click on Assets in the menu bar.

Overview of asset management interface displaying asset details and navigation options.

Find the asset whose gateway type you want to change and click on the name of the asset.
The Edit Asset panel opens. Go to the Data Sources tab.

Editing asset details including data sources and settings in a management interface.

Here you will see one or more data sources with pencil and arrow icons next to it.
Click on the arrow icon. This will take you to the correct gateway.

Change gateway type

If you have followed the previous step correctly, you will now see the Edit Gateway panel.

Editing gateway settings with connection state, serial number, and configuration details displayed.

Click on the Options button and choose Change Gateway Type.
A panel opens where you can see the serial number, name, type, and settings of the gateway.

Editing gateway settings with options for type and default settings displayed.

To change the type of the gateway, click on the name of the current type and select the type you want.
Click the Change Gateway Type button.

Editing gateway settings with connection state and configuration details displayed.

Once you have changed the gateway type, you have to perform a data sources check.
Click the Options button again, and choose Check Data Sources.
Click the Save button.

Attention!
The final step is to verify the asset’s data sources, and adjust them where needed. Read the following article on how to do this: Manage asset data sources.