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  5. How do I log in via invitation email for the first time?

How do I log in via invitation email for the first time?

Quickstart guide from an email.

You will receive (or have already received) an email inviting you to the calculus platform. In this mail you will see a link, if you click on it you will be directed to the registration page.

Registration email
Attention! The registration link in the mail remains valid for only 7 days, so it is best to register immediately. If an account with your mail address has already been created the mail will have a link to the calculus platform, there is no time limit on this link.

When you click on this link you will be redirected to a registration form where you still have to enter your first name and surname. The e-mail address is already entered and cannot be changed. Finally you have to choose a password. When you click on Create account, a new account will be created. After this, the link from the mail can no longer be used to register an account.

Registration form

Then you will be redirected to the login screen, through there you can log into your new account.

Login form

Troubleshooting

I don’t see the mail in my mailbox?

Gmail

In your Gmail mailbox, this mail may be automatically filtered to the “newsletters” folder or the “updates” folder. Be sure to also check the advertising folder (spam) if you haven’t found the mail yet. If you do not find the mail in one of these mailboxes, you should inquire whether the invitation link was sent to the correct mail address.

Outlook

In outlook, the invitation mails should just arrive in your inbox, but if you do not find the mail there, you should still check the junk/spam folder. If you do not find the mail in one of these mailboxes, you should inquire whether the invitation link was sent to the correct mail address.

The mail was sent more than 7 days ago what do I do now?

If the registration email was sent more than 7 days ago, this link can no longer be used to register. It is best to ask the person who wanted to invite you to his project or company for a new invitation. The name of this person can be found at the top of the email. In this article you can read how to re-invite a person with the same rights.

If this person you invited cannot be reached you can also create a ticket through our ticket system accessible through this link. Make sure the following things are clearly stated in the description:

  • Your first name;
  • Your last name;
  • The email address at which you received the invitation email;
  • And company and/or project to which you are invited.

Questions or comments

If certain information in this manual is missing, incomplete or incorrect, please do not hesitate to contact us using this article. We will be happy to assist you with further explanations!

Updated on 7 November 2022

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