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Error 404 when logging in

Do you get this message when logging in to the portal?

Then you came to the right article. There’s nothing to worry about, it’s an easy fix! Just follow these steps:

  1. Log in to the portal
  2. Press F12 on your keyboard
  3. Delete the /error/404 part from the URL and hit return
  4. Right click on the refresh button in your address bar
  5. Select ‘Empty Cache and Hard Reload’
  6. The page will reload on the home page of your last opened Project
Updated on 7 April 2020

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