Configuring a Teltonika gateway

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This article explains how to configure a Teltonika gateway using the Telematics Configurator dashboard.
The Telematics Configurator is used to select the correct Teltonika model and choose how running hours should be detected. This allows customers to update the configuration without requiring any assistance from Calculus.

Attention!

The Telematics Configurator is currently only available for specific asset types.

If the dashboard is not available for your asset type, contact Calculus. We can make it available if the asset type supports this configuration.

Opening the Telematics Configurator

To open the Telematics Configurator:

  1. Go to the dashboard of the asset you want to configure.

  2. Click Asset dashboard in the top-right corner.

  3. Select Telematics Configurator.

The Telematics Configurator opens for the selected asset.

Attention!

Make sure you open the configurator from the correct asset.

The configuration you apply is linked to the selected asset and its Teltonika gateway.

Selecting the Teltonika model

At the top of the Telematics Configurator, select the Teltonika model that is installed in the vehicle or machine.
The available model groups can include:

  • FMC230 / FMC234 / FMC130 / FTC921

  • FMC650

Select the model group that matches the physical Teltonika device.

Instructions for selecting the correct Teltonika model in the vehicle's telematics configurator.

How to find the Teltonika model

To find the Teltonika model:

  1. Find the physical Teltonika device in the vehicle or machine.

  2. Look for the sticker on the device.

  3. Check the model name on the sticker, for example FMC130, FMC230 or FMC650.

  4. Select the same model in the Telematics Configurator.

The model is usually printed near the IMEI, barcode or serial number.

Not sure?

Take a clear photo of the sticker and check the model name before applying any configuration.

Selecting the wrong model can result in an incorrect configuration.

Choosing how running hours are counted

After selecting the Teltonika model, choose how running hours should be detected.
The available options can include:

  • Counting running hours via DIN1

  • Counting running hours via 12V alternator voltage

  • Counting running hours via 24V alternator voltage

The best option depends on how the Teltonika gateway is connected and which signal gives the most reliable indication that the machine or vehicle is running.

Counting running hours via DIN1

DIN1 is the recommended method when a reliable digital signal is available.
DIN1 uses a dedicated digital input from the vehicle or machine. This is usually the most reliable method because the signal is directly linked to the machine state.
Typical DIN1 signal sources are:

  • Ignition wire

  • Alternator D+

  • Relay output

  • PTO signal

  • Other ON/OFF signal that indicates machine activity

When DIN1 changes state, the tracker can use that change to determine whether the machine is running.

Attention!

DIN1 should change when the machine starts or stops.

If DIN1 does not change, check the wiring, fuse, grounding and signal source.

Counting running hours via alternator voltage

Voltage detection uses the charging voltage of the vehicle or machine to estimate whether the engine is running.
This method can be used when no clean DIN1 signal is available.
Use the option that matches the electrical system:

  • Use 12V alternator voltage for 12V systems

  • Use 24V alternator voltage for 24V systems

In many cases:

  • 12V systems charge above approximately 13.2V

  • 24V systems charge above approximately 26.4V

When the measured voltage rises above the expected charging threshold, the system can consider the engine to be running.

Attention!

Voltage detection should always be validated.

Smart alternators, DC/DC converters, weak batteries or bad grounding can make voltage-based detection unreliable.

Teltonika ignition state

The graph can also show the Teltonika ignition state.
This is the ignition state reported by the Teltonika device. It is not always a separate physical ignition wire.
The Teltonika ignition state can be based on:

  • DIN1

  • Voltage movement

  • CAN or RPM data

  • Device settings

Use this value to check how the Teltonika device currently interprets the engine state.
Unexpected ignition behaviour usually indicates a configuration issue, installation issue or signal mismatch.

Checking the result

After choosing a configuration, use the graph to validate whether the selected method matches the real machine or vehicle state.
The graph can compare values such as:

  • DIN1

  • Teltonika ignition

  • VIN voltage

Use the graph to check whether the selected detection method changes when the machine starts and stops.
A good configuration should show a clear difference between:

  • Machine stopped

  • Machine running

If the graph does not match the actual machine state, choose another detection method or check the installation.

Graph illustrating running hours detection methods and voltage comparisons for vehicle diagnostics.

Troubleshooting

If the running hours appear incorrect, check the following:

  • The correct Teltonika model was selected

  • The selected detection method matches the actual wiring

  • DIN1 changes when the machine starts or stops

  • The voltage level is correct for the selected 12V or 24V method

  • The tracker has a stable power supply

  • The ground connection is reliable

  • The signal is not inverted

  • The physical wiring matches the selected configuration

If the selected method does not match the real machine state, measure directly on the tracker between VIN and GND. Compare that measurement with the voltage shown in the graph.

Attention!

Do not apply configurations arbitrarily.

If you are not sure which method to use, contact Calculus before making any changes.

When to contact Calculus

Contact Calculus if:

  • The Telematics Configurator is not available for your asset

  • You are not sure which Teltonika model is installed

  • The physical wiring is unknown

  • The graph does not match the real machine state

  • Running hours are still incorrect after changing the configuration

  • You need a configuration that is not available in the dashboard

Include the following information when contacting Calculus:

  • Asset name

  • Teltonika model

  • Selected configuration

  • What should happen

  • What currently happens

  • A clear photo of the Teltonika sticker, if available

  • A short description of how the machine or vehicle is wired, if known

This helps us check whether the correct model, signal and configuration are being used.